“There was a handwritten letter lying on my desk. I wondered who it could’ve been. I opened it only to find that a customer was so happy with our products they bought on Flipkart, that she wrote us a thank you letter. That was the one moment in which all this hard work seemed worth it.
We were going through a difficult time then. I had just had a baby and it was getting really tough to manage my work and family at the same time. That’s when we heard of Fulfilment by Flipkart. This was a turning point as Flipkart managed everything for us through this feature. Our account manager – Abhash Ranjan has been an excellent support system for not just the business but us as well. Sarvagny, our clothing line now has a pan-India reach of one lakh+ customers thanks to Flipkart. The best thing about Flipkart is also the CareTouch unit that’s always ready to help us. Small issues or big ones.
I went on to win the Top Women seller award at the Flipstars 2017 and it has been my biggest achievement. Flipkart is helping us with our brand growth, increasing brand loyalty and expanding our customer base. It has been a great journey with Flipkart and I can hardly wait to grow with them in the years to come!”